FAQ
Account management and security
- How do I check on updates to my support ticket?Published on Oct 17, 2025Updated on Jan 22, 2026
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on Nov 17, 2025
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Nov 17, 20256
- OKX TR Beginner's GuidePublished on Jun 29, 2025Updated on Dec 22, 20257
- Passkey FAQPublished on Mar 19, 2025Updated on Dec 11, 2025
- How do I close my account?Published on Mar 5, 2025Updated on Nov 17, 202526
- How do I create passkeys? (web)Published on Feb 6, 2025Updated on Nov 17, 20257
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Sep 8, 202510
- How do I download my account statements?Published on Nov 6, 2024Updated on Jan 22, 20265
- How do I whitelist OKX TR email?Published on Feb 29, 2024Updated on Sep 8, 20257
- How do I transfer/deposit crypto with my sub-accounts?Published on Dec 19, 2023Updated on Apr 1, 202515
- How do I change my phone number?Published on Dec 1, 2023Updated on Oct 23, 202543
- How do I change my authenticator app?Published on Dec 1, 2023Updated on Sep 8, 202595
- I haven't received the SMS codePublished on Dec 1, 2023Updated on Sep 8, 2025620
- How do I freeze my account? (web)Published on Nov 30, 2023Updated on Sep 8, 20254
Showing 1-15 of 29 articles